Privacy Policy

1. Who we are

This website is operated by AXITRADE, trading as AXITRADE ("AXITRADE", "we", "us" or "our"). Business address: Office # 07, 1st Floor, Bhatti Plaza, Warsak Road, I-9 Markaz, Islamabad. Privacy contact: info@axitrade.co.

2. Information we collect

Depending on your interaction, we may collect your name, company, email, telephone, business address, enquiry and correspondence content, product/service/project requirements, files you choose to attach to a quote request, and technical information such as IP address, browser/device details, logs and session cookies. Please do not submit passwords, payment-card details or unnecessary sensitive information through general forms.

3. How we use it

We use information to respond to enquiries, prepare quotations, assess sourcing/supply/service requests, communicate about orders and projects, maintain records, prevent spam, secure and troubleshoot the website, and meet legal, accounting and contractual obligations. Analytics cookies are used only if you accept them in the cookie banner; we do not use advertising cookies.

4. Legal basis and choice

Where applicable law requires it, processing may rely on responding to your request, pre-contractual steps, contract performance, legal obligations, legitimate interests, or consent where required. You may withhold optional information, though this may limit our response.

5. Sharing

Relevant information may be shared with authorized staff, hosting/IT and email providers, professional advisers, logistics or service partners involved in your request, and authorities where legally required. Providers may use information only for authorized purposes.

6. International transfers

Some providers or counterparties may process information outside Pakistan. Where applicable, we will assess legal requirements and take the required steps. Contact info@axitrade.co for details.

7. Retention

We retain information only as long as reasonably needed for enquiries, contracts, legal obligations, disputes and security. Enquiries that do not lead to business are deleted when no longer needed; customer, quotation, order and invoice records are kept for as long as tax and accounting rules require.

8. Security

We use reasonable technical and organizational measures, including encrypted connections, access controls and private storage for uploaded files, but no website or transmission can be guaranteed completely secure. Do not send confidential credentials through general forms.

9. Your rights and requests

Depending on applicable law, you may be entitled to access, correct, delete, restrict, object to processing, withdraw consent or exercise other rights. Contact info@axitrade.co. We may need to verify your identity, and legally required records may be retained.

10. Children

This website is intended for business and general adult use and is not designed to knowingly collect children's personal information. Contact info@axitrade.co if you believe a child has submitted information.

11. Third-party links

Third-party sites have their own practices; AXITRADE is not responsible for their content or policies.

12. Changes

We may update this policy as our systems, services or legal obligations change. The updated policy will show a revised date.

13. Contact

AXITRADE
Office # 07, 1st Floor, Bhatti Plaza, Warsak Road, I-9 Markaz, Islamabad
info@axitrade.co
+923008888977